Refund Policy - Global Trading Tools

Last updated: 20201115

Product Guarantee: If a specific product guarantee is available, a “100% money back guarantee” image will be clearly displayed on the individual product page and will be applicable to that product only. When displayed, the 100% money back guarantee indicates your investment is backed up by a full 30 day guarantee because if the product does not function as described on our product page, or our support can’t fix your technical issues with our software, we’ll refund you.

Global Trading Tools (GlobalTradingTools.com) may, but are under no obligation to, honor requests for refunds for the following reasons:

Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery from us. Depending on the price of the product, Global Trading Tools may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;

Download issues: You have problems that prevent you from downloading the product. Global Trading Tools recommends that you contact your Internet Service Provider, as Global Trading Tools ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;

Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request;

Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to thoroughly review the sales page (including video overviews, product samples if available, screen shots, technical specifications, etc) of each type of the product offered before making a purchase.

Please note, all sales are considered final and will not be refunded for any other reasons than those included above.

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Should you have any questions about this refund policy, please contact us using the details set out below:

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Global Trading Tools is NOT a Broker Dealer or a Registered Investment Advisor (RIA). Global Trading Tools provides trading tools and engages in trader education & training.

The webinars, seminars and online training courses given by Global Trading Tools are for educational purposes only. This information neither is, nor should be construed, as an offer, or a solicitation of an offer, to buy or sell securities. You shall be fully responsible for any investment decisions you make, and such decisions will be based solely on your evaluation of your financial circumstances, investment objectives, risk tolerance, and liquidity needs.

* Testimonials displayed on GlobalTradingTools.com may not be representative of the experience of other customers/clients, and is not a guarantee of future performance or success.

# Trading in Futures, Options, Currencies, Financial Spread Bets, CFDs or any other derivatives, carries a high risk of losing money rapidly due to leverage. You must be aware of the risks involved and be willing to accept these risks in order to invest in these markets. Do not trade money you cannot afford to lose. You should consult with your own licensed financial adviser before You make any decision on the basis of any products, services or advice Global Trading Tools may provide.

The past performance of any trading system or methodology is not indicative of future results. View Full Risk Disclosure

CFTC RULE 4.41 Hypothetical or simulated performance results have certain inherent limitations, unlike actual performance records: simulated results do not represent actual trading. Also, since the trades have not actually been executed, the results may have under or over-compensated the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs, in general, are also subject to the fact that they are designed with the benefit of hindsight. No presentation is being made that any account will or is likely to achieve profits or losses similar to those predicted or shown.